Our Privacy Policy:

The following document sets forth the Privacy Policy for the Manning Audiology Pty Ltd website, www.maudiology.com.au

Manning Audiology is committed to providing you with the best possible customer service experience. Manning Audiology Pty Ltd is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data. By using our services or providing us with your information, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

1.1. Personal Information: We may collect personal information such as your name, contact details, date of birth, health information, and payment details when you use our services or interact with our website.

1.2. Website Usage Data: We may also collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, and pages visited, to improve our website’s performance and user experience.

2. How We Use Your Information:

2.1. Providing Services: We use your personal information to deliver audiology services, appointments, and related communications.

2.2. Communication: We may use your contact details to send you appointment reminders, updates, and other relevant information about our services.

2.3. Payment Processing: For billing purposes, we may use your payment details to process transactions related to the services you receive.

2.4. Improve Services: We may analyze website usage data to understand user preferences and improve our website’s content and functionality.

2.5. Legal Obligations: We may use and disclose your information as required by law, including complying with government authorities and legal proceedings.

3. How We Share Your Information:

3.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services. These providers are required to maintain the confidentiality of your information and are not allowed to use it for any other purpose.

3.2. Business Partners: We may share your information with business partners or affiliates to improve our services or offer you relevant promotions. However, we will seek your explicit consent before doing so.

3.3. Legal Requirements: We may disclose your information when required to comply with applicable laws, regulations, or legal processes.

3.4. Consent: With your consent, we may share your information for purposes not outlined in this Privacy Policy.

4. Data Security:

We employ reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Rights:

5.1. Access: You have the right to access the personal information we hold about you.

5.2. Correction: If you believe the information we have is inaccurate or incomplete, you can request corrections.

5.3. Withdraw Consent: You may withdraw your consent for certain data processing activities by contacting us.

5.4. Data Portability: Upon request, we can provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.

6. Retention of Data:

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We encourage you to review this Policy periodically.

8. Contacting us

Manning Audiology welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Call: (02) 5532 6900

Post: Attn: Privacy Policy,
Manning Audiology Pty Ltd,
Shop 3, Clarence Centre,
46A, Wynter Street, NSW 2430,

E-mail: info@maudiology.com.au